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Desert Dental Group - Hesperia Children's Center

Pediatric dentist● Unknown Hours
4.3(82)
Desert Dental Group - Hesperia Children's Center

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What reviewers say

Desert Dental Group - Hesperia Children's Center is praised for its child-friendly staff, patient care, and efficient service.

Themes summarized from customer reviews (sample of 8)

How does Desert Dental Group - Hesperia Children's Center handle children with dental anxiety?

Multiple customers highlight that the office excels at making anxious children feel comfortable, with staff being patient, kind, and helpful in reducing fear.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

What is the typical wait time for appointments at Desert Dental Group - Hesperia Children's Center?

Several reviewers mention that the front desk and staff work efficiently to get children attended quickly, minimizing waiting time.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Are the dental procedures performed by the staff gentle and considerate for young children?

Five of eight reviewers specifically commend the doctor and assistant for being patient and gentle, avoiding traumatic techniques like restraining, and successfully treating children with past dental trauma.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How would you describe the overall customer service at Desert Dental Group - Hesperia Children's Center?

Guests often mention excellent customer service from receptionists and staff, noting friendliness, patience, and helpfulness throughout the visit.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

Does the office offer flexible payment options for families?

One review notes that the office works with parents on payment plans, indicating financial flexibility for families.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

What was the experience with the first assistant for a 5-year-old patient?

One review reported a negative interaction with the first assistant, describing her as rude and impatient, though the rest of the staff was praised. The assistant was subsequently switched out.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

How does the office follow up on customer concerns or complaints?

A review mentions that the manager promptly contacted the customer to address a previous issue, demonstrating strong customer service and problem resolution.

Source: 1 of 8 reviews • Confidence: medium (specific example)

Ratings

4.3

4.3

82 reviews

5
64
4
3
3
0
2
2
1
13

Location

15209 Bear Valley Rd # B, Hesperia, CA 92345

HesperiaCA92345

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

Cosmetic dentistryEmergency servicesPediatric careSedation dentistry

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
FM99+W5 Hesperia, California
Timezone
America/Los_Angeles
Google Place ID
ChIJGZlRA0Rmw4AR46uMlCGHpkI

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