Desert Eyecare Center

Multiple customers report poor experiences with staff attitude toward children, describing the office as not kid-friendly despite a toy area in the lobby. Several reviewers mention being asked to keep children quiet or wait outside examination rooms, leading to dissatisfaction and a recommendation against visiting with kids.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

At least one review indicates billing issues, including an unexplained double charge for an eye exam not performed, and a husband being denied an appointment without prior notice. These incidents suggest potential problems with billing transparency and appointment management.

Source: 1 of 8 reviews • Confidence: medium (single incident)

One long-term patient (over 7 years) praises the courteous and professional staff, stating they will continue to drive to the center despite relocating. This contrasts with other reviews highlighting service deterioration.

Source: 1 of 8 reviews • Confidence: medium-high (positive recurring theme)

One reviewer reports being told no earlier dates were available but arriving to an empty office, suggesting potential miscommunication about appointment slots and wait times.

Source: 1 of 8 reviews • Confidence: medium (specific anecdote)

A review notes unexpected price increases for contact lens exams and a lack of product selection, describing the pricing as unreasonable and the overall experience as a waste of time. This reflects dissatisfaction with cost transparency and service value.

Source: 1 of 8 reviews • Confidence: medium (specific pricing complaint)