Desert Hot Springs Community Health Center

Several reviewers report a lack of professionalism and compassion from Nurse Practitioner Marlyne Abon, describing hurtful comments about appearance and dismissive treatment of health concerns.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers mention excessively long waits, with one patient waiting over three hours for a scheduled appointment and another reporting being seen after walk-ins despite having an appointment.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One review explicitly reports the presence of roaches, indicating a cleanliness issue.

Source: 1 of 8 reviews • Confidence: medium (single report)

Several reviewers criticize the clinic's communication, noting that an outside company handles calls without providing insurance information, and that patients were not notified about a retired pediatrician, leading to appointment confusion.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review describes the referral department as unprofessional, with staff laughing at patients over the phone and removing items from charts to deny referrals.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)