Desert Urgent Care

Multiple customers report poor customer service, describing rude nurses and unprofessional staff. Several reviews mention difficulty reaching the clinic by phone and long wait times without adequate explanation.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Guests often mention long wait times, with some patients reporting over an hour outside and additional hours inside before being seen. One review noted a 50-minute wait despite low patient volume.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Several reviewers express serious concerns about diagnostic accuracy, including a case where a father was misdiagnosed with a non-serious condition for appendicitis, nearly costing him his life. Another mentions a prescription for a medication unavailable at local pharmacies.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

One review highlights a positive experience with Nurse Practitioner Carol, who provided a thorough examination and clear communication, despite the clinic's inability to electronically submit prescriptions.

Source: 1 of 8 reviews • Confidence: medium (single positive instance)