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Desert Valley Medical Group

Medical group● Unknown Hours
4.5(315)
Desert Valley Medical Group

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Street View & 360°

What reviewers say

Desert Valley Medical Group receives high praise for attentive doctors, efficient urgent care, and friendly staff across multiple reviews.

Themes summarized from customer reviews (sample of 8)

How would you describe the quality of care provided by the doctors at Desert Valley Medical Group?

Multiple reviewers consistently highlight the doctors as highly attentive, professional, and thorough. Specific physicians such as Dr. Les Scarrott, Dr. Alhurani, Dr. Rajkumar, and Dr. Scarrott are frequently praised for taking extra time to explain health issues, answer questions, and seek long-term solutions rather than just symptom relief. One reviewer noted that the doctors are the best in the high desert and have maintained a positive relationship over many years.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

What is the typical experience like at the urgent care department?

Guests often mention excellent service at the urgent care, describing efficient yet patient handling, clean rooms, and prompt prescription delivery via text and onsite pharmacy. One reviewer, who works in healthcare, praised the staff's professionalism and noted that the experience was superior to many other settings they have encountered, potentially leading them to become a full-time patient.

Source: 1 of 8 reviews • Confidence: medium-high (single detailed review)

How is the staff's demeanor and customer service at Desert Valley Medical Group?

Several reviewers emphasize the cheerful, friendly, and polite nature of the staff across both the doctor's office and urgent care. Patients appreciate being greeted warmly, feeling known personally, and receiving support from front desk personnel and medical assistants. One reviewer specifically mentioned the staff making a doctor's visit comfortable and worry-free.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Are there any notable concerns or negative experiences reported?

One review expressed dissatisfaction with the urgent care experience, citing issues with prescription processing and communication from the provider, which led to frustration and uncertainty about receiving necessary medication. This is the only negative feedback among the eight reviews provided.

Source: 1 of 8 reviews • Confidence: low (single isolated complaint)

Ratings

4.5

4.5

315 reviews

5
266
4
12
3
3
2
2
1
32

Location

16850 Bear Valley Rd, Victorville, CA 92395

VictorvilleCA92395

Hours

Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Parking

Free parking lot

Details

Plus Code
FPC2+WQ Victorville, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ0SCKl8Jmw4ARERG1yaRqwFo

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