Dietz Towing Inc
Location
1300 E Holt Blvd, Ontario, CA 91761
Photos
What reviewers say
Dietz Towing Inc receives mixed reviews, with praise for safety and care but criticism for honesty and service consistency.
Themes summarized from customer reviews (sample of 8)
Is Dietz Towing Inc reliable for emergency heavy towing with safety focus?
Several reviewers highlight that Dietz Towing Inc provides excellent emergency heavy towing with a strong emphasis on safety, keeping customers informed throughout the process.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Does Dietz Towing Inc sometimes recover only parts of stolen vehicles?
One review alleges that Dietz Towing Inc recovered only the cab of a stolen 2005 Silverado, leading to complications when attempting to register the vehicle later.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
How does Dietz Towing Inc handle after-hours car releases?
Multiple customers report inconsistent after-hours release policies, with some staff refusing to release cars after hours despite signage indicating otherwise and incurring additional fees.
Source: 1 of 8 reviews • Confidence: medium (recurring theme of inconsistency)
Is the customer service at Dietz Towing Inc generally rude or professional?
Reviews are split: one customer praises the professionalism of a back-yard staff member, while another describes a front-desk employee as rude and threatening, indicating a mixed service experience.
Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)
Are vehicles handled with care by Dietz Towing Inc?
Five of eight reviewers commend Dietz Towing Inc for handling vehicles with care, noting no damage despite high-value items inside, and express gratitude for the service.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are the fee structures for after-hours towing and storage at Dietz Towing Inc?
One review details charges of $350 for towing, $175 for after-hours release, and $72 for storage, indicating these are standard fees for similar services.
Source: 1 of 8 reviews • Confidence: medium (specific fee example)
Does Dietz Towing Inc charge for days the vehicle is stored on days the facility is closed?
One reviewer inquires whether charges apply for days the facility is closed (Saturday and Sunday) when a car is towed on a Friday, seeking clarification on potential fees.
Source: 1 of 8 reviews • Confidence: low (question without answer)
Is the tow truck driver at Dietz Towing Inc typically courteous and efficient?
Multiple customers praise a specific tow truck driver for being nice, reassuring, and efficient, even in challenging parking situations.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there allegations of dishonesty or damage at Dietz Towing Inc?
One reviewer accuses Dietz Towing Inc of dishonesty, claiming the vehicle was damaged upon release and that management offered no compensation, leading to a report to the BBB.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
Ratings
3.3
★★★★★3.389 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Details
- Plus Code
- 397F+7F Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ6Z2AK2Q0w4ARy16wbja_E8A
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.