Doctor Thomas & Associates Inc

Multiple customers report that the clinic often fails to answer phone calls, leading to frustration and difficulty obtaining prescriptions or appointments. Several reviews mention long waits or unanswered calls, while one reviewer threatened to file a complaint with the medical board.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the clinic's knowledgeable physician assistants (PAs) and staff, noting seamless referrals and satisfactory medical advice. One patient highlighted exceptional care during an emergency cancer diagnosis, with the doctor and staff providing immediate pain management and follow-up care.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

A few reviews mention communication breakdowns, particularly regarding medication refills. One patient experienced withdrawal due to missed refills and lack of proactive communication from the office, while another noted that refills were eventually handled after an in-person visit.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer specifically commended Dr. Thomas for immediate attention during a medical emergency, providing necessary pain medication and coordinating referrals despite insurance changes, and praised the office staff for their helpfulness.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One review alleges unethical behavior, claiming the doctor chemically restrained a patient leading to death and falsified the death certificate. The reviewer, an RN with power of attorney, reported the incident to the medical board and drug enforcement agency.

Source: 1 of 8 reviews • Confidence: low (single allegation)