Domino's Pizza

Multiple customers reported long delays, with some waiting over two hours despite quoted delivery times of 20–35 minutes. One reviewer experienced a 2-hour wait and a rude response when contacting the store. Another noted a 2-hour wait with no movement on the app.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praised the staff, particularly mentioning a friendly employee named Ben who provided exceptional service with a warm greeting, quick preparation, and a surprising hug and kiss. Another reviewer highlighted Ozzy, the manager, for treating customers like royalty and ensuring excellent, consistent food quality. However, one reviewer described a rude encounter with a shift lead named Ozzy who hung up and cursed.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme with one conflict)

• Staff names mentioned: Ben, Ozzy
• Service keywords: friendly, excellent, treats like royalty, rude, hangs up

One reviewer received an incorrect order, with half of the chicken items missing, and another noted being sent far from their location despite location-based ordering. A different review mentioned receiving the wrong change amount.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Order accuracy issues: missing items, wrong change
• Location-based routing problem

Multiple customers described the pizza as

Source: 3 of 8 reviews • Confidence: medium (positive feedback)

• Pizza quality keywords: deliciously fresh, spot on, always hot, always good