Dot & Dough

Several reviewers noted that the donuts tasted old, while others praised the freshness and flavor. One review specifically mentioned the donuts were not fresh for the price paid, whereas another highlighted that the donuts were fresh and flavorful, better than a popular competitor. The overall sentiment is mixed.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer found the $40 price for six donuts and two coffees not worth the quality, describing the donuts as tasting old. In contrast, other reviewers did not mention pricing concerns and focused more on taste and service.

Source: 1 of 8 reviews • Confidence: low (single mention)

Multiple customers highlighted excellent customer service, noting kind and informative staff, and the owner personally greeting guests and ensuring a positive experience. However, one reviewer reported a negative interaction with a staff member over a rewards card and ice percentage, describing the service as rude and uncomfortable.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviews specifically praised the owner, Matt, for his warm greetings, personal attention, and willingness to accommodate special requests, such as remaking drinks or providing information about the menu. This positive interaction contributed to a memorable experience for many customers.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Two reviews specifically complimented the Vietnamese coffee, describing it as amazing and a standout item. No negative comments about the coffee were found in the reviews.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers enjoyed the mochi donuts, describing them as good, different from traditional donuts, and having a perfect texture and taste. The owner's personal involvement was noted as enhancing the overall experience.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported dissatisfaction with the ice percentage in their drink, stating that the staff filled the cup to 100% ice despite the order specifying 25% ice. The reviewer felt the staff was rude and that the situation was mishandled, leading to a negative experience.

Source: 1 of 8 reviews • Confidence: low (single mention)