DoubleTree by Hilton Hotel Claremont

Multiple customers highlight the exceptional service, mentioning attentive staff, helpful front desk personnel (e.g., Emma, Tricia, Melissa), and a friendly, entertaining team across various departments, including culinary staff. One review specifically praises the bartenders on Thursday night.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention the presence of a pool, gym, and a Starbucks in the lobby as appreciated amenities. The onsite restaurant is frequently noted for its good food and excellent service, with specific thanks to the morning crew and chefs.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviews point out cleanliness and maintenance concerns, including unpleasant odors in rooms, dirty bedding, lack of proper ventilation in bathrooms, and visibly unclean curtains. One guest reported a plumbing issue with the shower and an AC that would not turn off, causing discomfort.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

Multiple guests describe the restaurant as having excellent food and service, with one reviewer calling it the best hotel restaurant they've experienced. The breakfast is also highlighted as particularly good, featuring buffet-style omelet and waffle stations.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests appreciate the common spaces for enjoying California weather and note that each room has a balcony. However, one review mentions that the outdoor areas appear not well-maintained, which may reflect on the overall upkeep of the property.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)