DoubleTree by Hilton Hotel Golf Resort Palm Springs

Multiple customers praise the pool area as nice and spectacular, highlighting its appeal for relaxation.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe rooms as run-down, dirty, and in need of renovation, noting issues like stale smells, cracked sinks, and leaking toilets.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Guests often mention disappointing service, with rude or dismissive front desk staff and housekeeping failures to clean requested rooms on time.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review highlights the food at the Mira bar and breakfast at Polanco as very good, while another notes the breakfast buffet is a bit pricey.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

One guest commends a maintenance staff member for quick fixes, such as replacing a toilet tank gasket and repairing air conditioning within minutes to hours.

Source: 1 of 8 reviews • Confidence: medium (specific praise)

Several reviewers note the hotel's proximity to the airport and the Indian Wells tournament, with one mentioning a short drive from the event.

Source: 2 of 8 reviews • Confidence: medium (general observation)

One review reports confusion over cookie availability, noting they are only free at check-in, while another mentions cookies are appreciated.

Source: 2 of 8 reviews • Confidence: low (conflicting reports)