Dr. Armando L. Franco, MD
Location
12810 Heacock St # B206, Moreno Valley, CA 92553
Photos
What reviewers say
Dr. Franco's office receives mixed reviews, with praise for his care and staff, but complaints about long waits, administrative issues, and billing surprises.
Themes summarized from customer reviews (sample of 8)
How long is the typical wait time at Dr. Franco's office?
Multiple customers report excessively long wait times, often two hours or more, even with appointments. Some reviewers mention waiting in a run-down waiting area with unprofessional staff.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Dr. Franco personally see patients, or are they often seen by a physician assistant?
One review noted that despite scheduling an appointment to see Dr. Franco, a female physician assistant saw the patient instead, with the doctor described as “administrative only.”
Source: 1 of 8 reviews • Confidence: medium (specific instance)
Are there issues with obtaining medical records or receiving necessary documentation?
Several reviewers mention difficulty obtaining medical records, with requests taking weeks and the front desk being unhelpful. One patient had to pay extra for a doctor's note for disability benefits.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
How would you describe the bedside manner and care provided by Dr. Franco?
Five of eight reviewers praise Dr. Franco highly, describing him as outstanding, caring, and someone who makes patients feel like family. He is especially noted for his patience with elders.
Source: 5 of 8 reviews • Confidence: high (explicit praise)
Is the office staff generally professional and courteous?
Opinions are mixed. While some reviewers compliment the front desk assistant Daisy as sweet and gentle, others describe the front counter staff as rude and unprofessional, with one mentioning long fake multicolored nails and dismissive behavior.
Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)
Ratings
3.7
★★★★★3.716 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- WQM4+WR Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJQ2VacSKm3IAR71PUn3A3kWY
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