Dr. Bill LaTour's Disability Advocates of America
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What reviewers say
Dr. Bill LaTour's Disability Advocates receives mixed reviews, with some praising ease and professionalism while others report poor communication and case neglect.
Themes summarized from customer reviews (sample of 8)
How responsive is Dr. Bill LaTour's Disability Advocates during the initial consultation?
Several reviewers found the initial call easy and the staff helpful and patient, while others reported difficulty reaching anyone and no response to emails or texts.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
- Communication issues noted in multiple negative reviews.
Do clients feel secure and comfortable with their personal information when working with this firm?
Multiple customers expressed feeling secure and comfortable, describing the firm as courteous, patient, and prompt with phone calls, while others felt ignored and frustrated.
Source: 2 of 8 reviews • Confidence: medium (contrasting themes)
- Positive sentiment around professionalism and trustworthiness.
What is the overall experience with case handling and follow-through?
Positive reviews highlight a stress-relieving experience with competent assistance, whereas numerous negative reviews cite neglected cases, missed appointments, and lack of communication, leading to denied or delayed benefits.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Repeated complaints about missed appointments and unreturned calls.
How does the firm handle cases where clients cannot afford recent medical documentation?
One reviewer was denied because recent doctor visits were lacking, despite long-term documented conditions, indicating potential strictness in documentation requirements.
Source: 1 of 8 reviews • Confidence: low (single instance)
- Documentation strictness noted in one case.
Ratings
4.5
★★★★★4.53,678 reviews
Location
1420 E Cooley Dr Suite 108, Colton, CA 92324
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Details
- Plus Code
- 3M3V+MX Colton, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJd153sPms3IARGKJnQ1NZwsE
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