Dr. Bogard Chang Optometry

Multiple reviewers describe Dr. Chang as excellent, thorough, and caring. Several guests mention he takes his time during exams, explains things well, and seems genuinely concerned for his patients' well-being. One review noted he examined eyes carefully and adjusted lenses to assess vision.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

The staff is frequently praised for being friendly, helpful, and attentive. Several reviewers highlight positive interactions with the staff, noting their willingness to assist and create a comfortable environment, particularly for children. However, one customer expressed frustration with a staff member's attitude regarding frame selection.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Experiences with prescriptions and billing appear mixed. Some customers report a relatively fast prescription process, while others have faced delays. There are conflicting reports regarding refunds and charges; one customer experienced a disagreement over a $500 charge, while another mentioned difficulty obtaining reimbursement for incorrectly made frames.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

Several reviewers describe the clinic as a nice, small place. One guest mentioned their daughter felt comfortable during her appointment, and another appreciated the friendly and attentive atmosphere.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review mentioned the ability to get a quick appointment, suggesting ease of scheduling.

Source: 1 of 8 reviews • Confidence: low (limited evidence)