Dr Brian Van Dusen OD

Several reviewers noted that the practice does not inform patients that their eyes will be dilated, which can be problematic for some individuals. One reviewer found this lack of warning dangerous, while another mentioned being caught off guard by the dilation.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers highlighted Dr. Van Dusen's willingness to accommodate urgent needs, such as coming in on a Saturday to examine a patient with blurred vision after being contacted via text message.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Guests often mention Dr. Van Dusen's involvement in collecting unused eyeglasses for distribution to those unable to afford them, in collaboration with the Lions Club. This charitable effort is frequently praised alongside his clinical care.

Source: 2 of 8 reviews • Confidence: high (recurring theme)

Reviewers consistently describe the staff as warm, welcoming, and communicative, noting that phones are answered promptly, the office is clean and organized, and the staff are helpful and friendly throughout the visit.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One reviewer expressed dissatisfaction with a limited glasses selection and the inability to receive a prescription immediately for personal glasses purchases, requiring a wait of up to two years for new prescriptions.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review criticized the doctor for making an uncomfortable, age-inappropriate comment to an 11-year-old patient about text messages and boyfriends, which the reviewer found creepy and inappropriate.

Source: 1 of 8 reviews • Confidence: low (isolated incident)