Dr. Donald A. Underwood, DO

Multiple customers highlight Dr. Underwood's excellent bedside manner, describing him as humorous, efficient, caring, and quick to address irregularities. Several reviews mention feeling comfortable discussing concerns and receiving thorough explanations. However, one review criticizes his bedside manner as insulting and condescending, stating he treats patients poorly and talks down to them.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

• Convenient on-site lab and pharmacy noted by several reviewers.

One review mentions that wait times can sometimes be long, but the patient is willing to wait due to their positive experience with Dr. Underwood. No other reviews specifically comment on wait times.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Several reviewers praise the reception service, nurses, and staff, describing them as awesome, helpful, understanding, and friendly. The pharmacy is also noted as a plus for having it on-site.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

Two reviews express significant dissatisfaction with urgent care experiences, citing long waits, misdiagnosis, and lack of appropriate treatment. One patient reported being misdiagnosed with a bug bite instead of MRSA, while another felt the PA assumed a panic attack instead of addressing asthma and bronchitis symptoms.

Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)

Multiple customers appreciate the convenience of having labs, X-rays, and a pharmacy within the same building as Dr. Underwood's office, allowing for seamless follow-up care.

Source: 3 of 8 reviews • Confidence: high (explicit mention)