Dr. Edna Arteaga-Hernandez, MD

Several reviewers report difficulty in scheduling timely appointments, mentioning long wait times and unresponsive phone lines. However, one long-term patient notes that despite the wait, Dr. Arteaga-Hernandez always makes time for her patients. Overall, appointment availability is a recurring concern.

Source: 6 of 8 reviews • Confidence: medium (mixed evidence)

• Appointment wait times can be lengthy due to high demand.
• Front desk responsiveness is frequently criticized.

Multiple customers highlight Dr. Arteaga-Hernandez's thoroughness, personal attention, and long-term patient relationships, describing her as caring and trustworthy. One reviewer specifically praises her for giving 200% to her patients and always making time, despite a busy schedule.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Patients appreciate her attentive listening and personalized advice.
• Long-term patients report consistent high-quality care.

Dr. Raul Hernandez is frequently praised as an excellent pediatrician, with reviewers noting his knowledge and patient care. However, one reviewer mentions difficulty in reaching him by phone, indicating potential scheduling challenges similar to those faced with Dr. Arteaga-Hernandez.

Source: 2 of 8 reviews • Confidence: medium-high (positive feedback)

• Highly regarded for his expertise and patient-centered approach.

Several reviews criticize the front desk staff for rudeness, poor customer service, and slow phone response times. One reviewer explicitly states that the front desk guy is rude and that the office makes patients wait excessively, deeming the experience unprofessional.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Front desk responsiveness is a frequent point of dissatisfaction.
• Patients report feeling ignored or rushed.