Dr. Jessica V. Basa, MD

Several reviewers reported difficulty reaching the office by phone, experiencing long hold times and disconnections, and being informed that the doctor is booked until June. One review noted that the office did not respond to a refill request from the pharmacy, leading to a lack of medication.

Source: 4 of 5 reviews • Confidence: high (explicit mention)

Multiple customers described the receptionist as frustrated and rude, with one reviewer stating that the office staff argued about a referral authorization and failed to notify them of delays. This led to a decision to switch primary care physicians.

Source: 3 of 5 reviews • Confidence: high (explicit mention)

One reviewer gave a highly positive rating, describing the care for both themselves and their spouse as awesome, indicating excellent medical treatment.

Source: 1 of 5 reviews • Confidence: medium (single positive review)