Dr Koka

Several reviewers report difficulty reaching the office, long wait times, and unprofessional staff who often fail to relay messages or process requests promptly. One reviewer mentioned needing multiple calls to get a refill request through, and another noted a referral process taking nearly two months.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Issues with electronic communication and outdated practices
• Friendly initial staff but rude/belittling later

Multiple customers express frustration with the practice's dismissive attitude toward chronic illnesses, failure to assist with FMLA/EDD, and unprofessional handling of sensitive information. Some reviewers describe the office as disorganized and retro, lacking modern communication tools.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Staff described as rude or belittling after initial friendliness
• Office processes often delayed or incomplete

One reviewer praises Dr Koka as a caring, intelligent physician with a great personality, indicating strong patient satisfaction despite office issues.

Source: 1 of 8 reviews • Confidence: medium (single positive review)

Several reviews highlight significant delays in receiving test results and difficulties obtaining referrals, with one patient reporting a referral process taking almost two months and another noting results were withheld after changing doctors.

Source: 3 of 8 reviews • Confidence: medium (specific instances mentioned)

• Referral process described as slow and unresponsive
• Results often delayed or inaccessible