Dr. Kumar Bala
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What reviewers say
Dr. Kumar Bala's office receives positive feedback for thorough care and expertise, but reviewers frequently mention long wait times and scheduling issues.
Themes summarized from customer reviews (sample of 8)
What is the typical wait time at Dr. Kumar Bala's office?
Several reviewers mention experiencing significant wait times. One review noted waiting an hour and a half, while another described a two-hour wait after arriving on time. Guests often mention that specialist offices are busier than regular doctor's offices, and patience is needed for quality treatment.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
What is the experience like with scheduling and appointments?
Experiences with scheduling vary. Some reviewers had positive experiences with appointments being scheduled efficiently and multiple doctors discussing their care plan. However, one review described a canceled procedure due to equipment malfunction with no offer to reschedule, and another mentioned difficulty getting a colonoscopy due to COVID-19 testing requirements.
Source: 3 of 8 reviews • Confidence: medium (conflicting reports)
What do patients say about Dr. Bala's expertise and care?
Multiple customers praise Dr. Bala's expertise and thoroughness. Several reviewers describe him as a 'Great GI specialist' who provides excellent treatment and receives referrals from other doctors. One review highlighted that patients often leave feeling satisfied with the care they receive.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What is the staff like at Dr. Kumar Bala's office?
Many reviewers describe the staff as kind, generous, and attentive to patients' needs. One review specifically mentioned a nice receptionist. However, another review described the staff as rude and unwilling to provide straight answers.
Source: 2 of 8 reviews • Confidence: medium (conflicting reports)
Are there concerns about the colonoscopy procedures performed at this office?
Several reviews raise serious concerns about colonoscopies performed at the office, with one describing it as a 'colonoscopy mill.' Concerns include not being able to have an escort, the procedure being performed by a different physician than the one referred to, lack of cost disclosure, and questions about consent procedures.
Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)
What is the communication like with the doctor?
One review expressed concern about the doctor's communication skills, stating that he barely speaks English and did not allow the patient to explain herself. This contrasts with other reviews that describe thorough questioning and a detailed explanation of treatment plans.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
2.9
★★★★★2.929 reviews
Location
2006 Riverside Ave suite b, Rialto, CA 92377
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Details
- Plus Code
- 4JPH+M8 Rialto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJK63fOI1Nw4ARq-XsKkinp_k
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