Dr. Mark L. Shiu, DO
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What reviewers say
Dr. Mark L. Shiu, DO receives mixed reviews, with praise for medical expertise but frequent complaints about wait times, appointment scheduling, and administrative inefficiencies.
Themes summarized from customer reviews (sample of 8)
How long do patients typically wait for appointments with Dr. Shiu?
Multiple customers report waiting over an hour past scheduled appointment times, and securing new appointments can take several months due to limited weekly availability.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
- Appointment frequency: 1-2 times per week
Is Dr. Shiu considered knowledgeable and caring by patients?
Several reviewers praise Dr. Shiu as one of the best doctors in the IE and Southern California, describing him as knowledgeable, attentive, and caring.
Source: 2 of 8 reviews • Confidence: medium-high (positive testimonials)
What are common complaints about the office staff and administrative processes?
Guests often mention issues such as delayed prescription refills, lack of follow-up calls, difficulty obtaining lab results, and a challenging appointment scheduling system.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Prescription delays: common
- Lab result access: problematic
Do patients feel the office handles urgent medical needs effectively?
One review noted that for urgent or critical medical needs, the office advises patients to go to urgent care, indicating a perceived lack of immediate support for serious conditions.
Source: 1 of 8 reviews • Confidence: medium (single instance)
Are there any concerns about the office's handling of patient safety and medication adjustments?
One reviewer expressed serious concern that Dr. Shiu increased insulin dosage without proper lab checks, leading to a dangerous low blood sugar event and no follow-up communication, suggesting potential safety issues.
Source: 1 of 8 reviews • Confidence: low (isolated incident)
Ratings
3.5
★★★★★3.537 reviews
Location
7974 Haven Ave Suite 250, Rancho Cucamonga, CA 91730
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Amenities & Details
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Details
- Plus Code
- 4C5F+F7 Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWeKYYt81w4AR2YUiGan2xik
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