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Dr. Mark L. Shiu, DO

Family practice physician● Unknown Hours
★★★★★3.5(37)
Dr. Mark L. Shiu, DO

Photos

All
Building
Street View & 360°

What reviewers say

Dr. Mark L. Shiu, DO receives mixed reviews, with praise for medical expertise but frequent complaints about wait times, appointment scheduling, and administrative inefficiencies.

Themes summarized from customer reviews (sample of 8)

How long do patients typically wait for appointments with Dr. Shiu?

Multiple customers report waiting over an hour past scheduled appointment times, and securing new appointments can take several months due to limited weekly availability.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

  • Appointment frequency: 1-2 times per week

Is Dr. Shiu considered knowledgeable and caring by patients?

Several reviewers praise Dr. Shiu as one of the best doctors in the IE and Southern California, describing him as knowledgeable, attentive, and caring.

Source: 2 of 8 reviews • Confidence: medium-high (positive testimonials)

What are common complaints about the office staff and administrative processes?

Guests often mention issues such as delayed prescription refills, lack of follow-up calls, difficulty obtaining lab results, and a challenging appointment scheduling system.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

  • Prescription delays: common
  • Lab result access: problematic

Do patients feel the office handles urgent medical needs effectively?

One review noted that for urgent or critical medical needs, the office advises patients to go to urgent care, indicating a perceived lack of immediate support for serious conditions.

Source: 1 of 8 reviews • Confidence: medium (single instance)

Are there any concerns about the office's handling of patient safety and medication adjustments?

One reviewer expressed serious concern that Dr. Shiu increased insulin dosage without proper lab checks, leading to a dangerous low blood sugar event and no follow-up communication, suggesting potential safety issues.

Source: 1 of 8 reviews • Confidence: low (isolated incident)

Ratings

3.5

★★★★★3.5

37 reviews

5★
20
4★
1
3★
3
2★
2
1★
11

Location

7974 Haven Ave Suite 250, Rancho Cucamonga, CA 91730

Rancho CucamongaCA91730

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
4C5F+F7 Rancho Cucamonga, California
Timezone
America/Los_Angeles
Google Place ID
ChIJWeKYYt81w4AR2YUiGan2xik

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