Dr. Mary C. Chau, Do

Multiple reviewers report billing problems, including being charged for services not requested (e.g., higher blood pressure visit instead of a scheduled physical) and receiving unexpected charges after leaving the practice. Some mention feeling deceived by billing practices, especially regarding price changes and withheld forms.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Billing keywords: "shady billing", "price changes", "unexpected charges"
• Patient groups affected: military families, veterans, seniors

Several reviewers highlight Dr. Chau's caring nature, attentive listening, and professional demeanor. One nurse specifically praised her ability to detect issues not yet mentioned by the patient. However, other patients felt rushed during appointments.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

• Care keywords: "caring", "attentive", "professional", "great bedside manner"
• Staff keywords: "nice", "cordial", "waived fee"

A few reviews express worry about Dr. Chau's judgment, citing instances where patients were sent back to work before being cleared by surgeons and a case where Tricare removed her from their network without notifying patients, potentially jeopardizing care for high-risk pregnancies.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Safety keywords: "sent back to work", "lack of clearance", "high-risk pregnancy issues"

Opinions vary: some patients found the office staff inviting and helpful, while others felt rushed and dissatisfied with the level of care provided, suggesting a disconnect between front office friendliness and clinical attentiveness.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

• Staff keywords: "inviting", "nice", "cordial", "rushed appointments"