Dr. Orlando Camacho, eyeDOC OPTOMETRY
Location
Mall Located Inside Macys, 3500 Tyler St, Riverside, CA 92503
Photos
What reviewers say
Dr. Orlando Camacho's optometry practice is praised for attentive staff, thorough exams, and excellent customer service.
Themes summarized from customer reviews (sample of 8)
How would you describe the professionalism and attentiveness of Dr. Camacho and the staff during an eye exam?
Multiple customers highlight that Dr. Camacho and the staff are attentive, quick, professional, and helpful. They provide thorough examinations and offer second opinions on frame choices.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the quality of customer service regarding insurance issues and frame selection?
Several reviewers commend the staff for going above and beyond, especially in resolving insurance issues and assisting with frame selection, noting excellent customer service and reasonable pricing.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
How do patients feel about the comfort and quality of the new prescription and lenses?
One review specifically mentions that Dr. Camacho double-checked the new prescription for comfort and quality, and the staff were welcoming and willing to answer questions about lenses.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
What is the experience like for new patients, particularly those with specific vision needs such as astigmatism?
A reviewer notes that the doctor was very attentive to a new patient with astigmatism, providing proper recommendations and advice on over-the-counter eye drops for contacts.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How is the experience for families with children visiting the optometry practice?
One parent praises the great customer service provided to their 8-year-old son, indicating satisfaction and a plan to return for all optometry needs.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
What is the overall comfort level and atmosphere during an eye exam, especially for long-time patients returning after many years?
A reviewer who hadn't had an exam in over twenty years found the environment very comfortable and welcoming, expressing gladness about the experience despite not needing glasses.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.9
★★★★★4.969 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- WG6V+93 Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJW5Iqz1G33IARS87FGJ7o1Ts
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