Dr. Steve Novak, MD
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What reviewers say
Dr. Steve Novak receives praise for medical expertise and patient care, but faces criticism over staff treatment and communication issues.
Themes summarized from customer reviews (sample of 8)
How responsive is Dr. Steve Novak's office to phone calls and message inquiries?
Multiple customers report difficulty reaching the office; several reviews mention unanswered calls and delayed message responses, particularly regarding medical record forwarding.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
What is the typical wait time for appointments at Dr. Steve Novak's clinic?
Guests often mention varying wait times: some note short waits and efficient service, while others report long waits due to high demand, especially for urgent care visits.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
How qualified and caring is Dr. Steve Novak according to patient reviews?
Five of eight reviewers highly praise Dr. Novak as a knowledgeable, caring doctor who uses gentle techniques and provides excellent patient care.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are the concerns about Dr. Novak's treatment of staff?
One review explicitly states that Dr. Novak is unacceptably mean to his staff, having witnessed him using derogatory language toward employees.
Source: 1 of 8 reviews • Confidence: low (single account)
How does the clinic handle appointment confirmations and delays?
One review noted a two-week wait to confirm an appointment and an unexpected delay when the doctor was not immediately available, with no prior notification.
Source: 1 of 8 reviews • Confidence: low (single account)
What is the overall recommendation for Dr. Steve Novak based on patient experiences?
Despite communication and staff treatment concerns, the majority of reviewers recommend Dr. Novak highly for his medical expertise and patient care, especially for those with Molina insurance.
Source: 5 of 8 reviews • Confidence: medium (majority consensus)
Ratings
3.0
★★★★★3.042 reviews
Hours
Popular Times
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Details
- Plus Code
- PP4R+Q9 Indio, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJA7Fzx0j42oAR_s2F9IbnhHo
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