Dr Sunil Arora, MD
Location
1998 N Arrowhead Ave #4, San Bernardino, CA 92405
Photos
What reviewers say
Dr Sunil Arora, MD's pulmonology practice receives mixed reviews, with praise for clinical care but criticism of front desk and scheduling issues.
Themes summarized from customer reviews (sample of 8)
Does Dr. Sunil Arora personally attend to patients, or are they seen by medical interns?
Multiple customers note that while Dr. Arora is highly regarded, patients typically do not see him directly; instead, they are treated by medical interns who are supported by Dr. Arora. This practice has led to inconsistent diagnoses and medication changes across different interns.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How would you describe the front desk staff at Dr. Sunil Arora's clinic?
Several reviewers describe the front desk staff as rude, dismissive, and unprofessional, which negatively impacts the overall patient experience. One reviewer specifically cites a rude receptionist as the reason for discontinuing visits, despite Dr. Arora's excellent clinical care.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What are the strengths of the clinical team at Dr. Sunil Arora's practice?
Many reviewers highlight the knowledge, care, and attentiveness of Dr. Arora and his staff, particularly PA Dhara and nurse Ms. Fetu. Patients appreciate clear explanations, thoroughness, and a clean, friendly environment. The practice is frequently recommended for its exceptional service and effective treatment of conditions like asthma.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Staff praised for professionalism and friendliness
- Dr. Arora and PA Dhara noted for expertise and thoroughness
Are there any common complaints about wait times or scheduling at the clinic?
A few reviews mention occasional long wait times, which are typical for many doctor's offices. However, there are also specific complaints about scheduling difficulties, such as being switched to different interns without consent and slow communication from receptionists regarding appointment messages.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
- Wait times can be lengthy but expected
- Scheduling issues include being reassigned to other interns
Ratings
3.8
★★★★★3.896 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- 4PM6+C3 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJUZQGw3RTw4ARNb4co5EexSg
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