Dr. Zeid Kayali, Gastroenterology & Hepatology

Multiple customers report difficulty reaching the office by phone, with calls often going unanswered and messages unreturned. Some reviewers mention issues with appointment scheduling and prescription refills requiring in-person visits.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Reported turnarounds: slow response

Experiences with the doctors and staff vary significantly. Several reviewers praise Dr. Kayali's care, compassion, and dedication, citing life-saving interventions and a willingness to listen to concerns. However, others describe unprofessional staff behavior, a lack of consistent care due to seeing different doctors, and a feeling of being rushed during appointments. One review noted a doctor making a concerning prognosis without proper examination.

Source: 7 of 8 reviews • Confidence: medium-high (mixed experiences)

One review described the office as small, while another mentioned the office was clean. Overall, the environment seems to be a point of varied perception.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One reviewer expressed concern about the billing practices, noting high charges for brief appointments.

Source: 1 of 8 reviews • Confidence: low (explicit mention)

One review described a negative experience with a procedure, including issues with COVID testing, rescheduling, sedation, and a lack of communication. They felt the procedure was performed carelessly.

Source: 1 of 8 reviews • Confidence: low (explicit mention)

One review described a concerning situation where a referral to a transplant center was initially denied, leading to a delay in potentially life-saving treatment. The reviewer urges families to advocate for their loved ones.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers share incredibly positive outcomes, including liver transplant success and renewed hope for their health. One patient credits Dr. Kayali with saving their life and enabling them to pursue a nursing career.

Source: 3 of 8 reviews • Confidence: high (explicit mention)