Drivers Choice Insurance Agency
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What reviewers say
Drivers Choice Insurance Agency receives mixed reviews, with strong praise for customer service and specific agents, but one report of poor handling of a claim.
Themes summarized from customer reviews (sample of 8)
How is the customer service at Drivers Choice Insurance Agency?
Multiple customers highlight excellent customer service, praising agents like Pamela Valencia, Ron, Andy, and Kym for being responsive, helpful, and maintaining long-term relationships. However, one reviewer reported unprofessional behavior, being hung up on, and unresolved claim issues.
Source: 8 of 8 reviews • Confidence: medium (recurring theme with one conflicting report)
Are there specific agents known for outstanding service?
Several reviews specifically commend Pamela Valencia, Ron, Andy, and Kym for their helpfulness, responsiveness, and long-standing relationships with clients.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Does Drivers Choice Insurance Agency offer competitive pricing for seniors?
One review notes that Ron and Andy provide the best price for senior citizens, emphasizing simplicity and no worries.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How does the agency support community needs?
A review mentions that the agency is community-oriented, ensuring clients receive necessary assistance in a timely fashion.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.6
★★★★★4.69 reviews
Location
31676 Railroad Canyon Rd, Canyon Lake, CA 92587
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- MPCW+XV Canyon Lake, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJeahPrqad3IARM7fcVV2puDY
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