Dry Clean Factory

Multiple customers highlight that Dry Clean Factory offers very good customer service and is willing to accommodate fast turnaround times when needed.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers consistently state that the cleaning quality is excellent, with clothes looking and smelling new, and even noting a friendly staff that remembers customers' names.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One reviewer warns about potential damage to delicate items like Disneyland spirit jerseys, noting that the lettering peeled without prior notice. Another criticizes the owner's aggressive behavior toward a negative reviewer and reports poor service, including wrinkled, uncleaned items and lack of apology.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

A satisfied customer mentions that Dry Clean Factory is willing to take orders to customers' locations, eliminating the need to park, which adds to the convenience.

Source: 1 of 8 reviews • Confidence: medium (specific example)

One reviewer reports that money left in a suit pocket was returned, highlighting the honesty and care of the staff.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

One reviewer mentions feeling quoted one amount but charged more when someone else picked up the items, indicating potential pricing discrepancies.

Source: 1 of 8 reviews • Confidence: low (limited evidence)