Dutch Bros Coffee

Multiple customers praise the high level of service, describing baristas as personable, attentive, and going above and beyond to craft personalized drinks. One reviewer specifically commended Eliana for asking the right questions and delivering an impressive experience, noting it exceeded service at premium boutique coffee shops. However, another reviewer reported a rude interaction with a barista named Dina, who appeared untrained and did not prepare a drink correctly despite the customer's request.

Source: 4 of 8 reviews • Confidence: medium (recurring theme with conflicting examples)

Several reviewers mention the use of Calafia Farms oat milk in a tall square container, highlighting it as a preferred brand for flavor and quality. One customer specifically noted excitement about this milk choice, while another simply stated the coffee is good if you like it with a lot of cream and milk, suggesting personal taste variation.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers report long wait times, both at the walk-up window and drive-thru, with one reviewer noting a 1.5-hour wait for a mobile order and another describing a 30-minute wait at the walk-up window while the drive-thru moved quickly. These delays are attributed to potential staffing issues and are noted as frustrating, especially for customers in a rush.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

A reviewer in their mid-60s, along with their partner, expressed that Dutch Brothers is their favorite coffee shop, praising the respectful treatment they receive and noting that the Barstow location is the best they have experienced, even after traveling extensively.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer noted that 911 is the strongest coffee and the Americano is the cheapest basic coffee, suggesting it comes plain and can be customized with milk, cream, sugar, or asking for it 'pay me later.'

Source: 1 of 8 reviews • Confidence: medium (explicit mention)