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Dutton Motor Company

Cadillac dealer● Unknown Hours
★★★★★4.6(1,732)
Dutton Motor Company

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What reviewers say

Dutton Motor Company is praised for excellent sales service and transparent processes, though its service department has received criticism for delays and quality issues.

Themes summarized from customer reviews (sample of 8)

How responsive and attentive are the sales staff at Dutton Motor Company?

Multiple customers highlight that sales staff, particularly Elliott Barber and Garrett, are highly attentive, explain everything thoroughly, and anticipate customer needs, making the purchasing process seamless and stress-free.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

What is the typical experience with the finance team at Dutton Motor Company?

Reviewers consistently describe the finance team as welcoming, easy, transparent, and non-pushy, contributing to a pleasant overall experience.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

How does Dutton Motor Company handle online inquiries?

One review notes that an online inquiry was promptly followed by a text and phone call from Javier, resulting in a fast and efficient test drive and paperwork process.

Source: 1 of 8 reviews • Confidence: medium (single instance)

What are the common praises for the dealership's overall experience?

Guests often mention that the dealership makes them feel respected, informed, and valued, with smooth, fast, and fair processes, leading to high recommendations.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

What issues have been reported about the service department at Dutton Motor Company?

One review criticizes the service department for long wait times, appointment delays, and a preventable mechanical error that required a return visit, despite courteous staff.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Ratings

4.6

★★★★★4.6

1,732 reviews

5★
1,470
4★
72
3★
33
2★
34
1★
123

Location

8201 Auto Dr #101, Riverside, CA 92504

RiversideCA92504

Hours

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–7 PM
Sunday10 AM–6 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryIn-store shoppingOnsite services

Accessibility

Wheelchair accessible parking lot

Offerings

Car washOil changeRepair services

Planning

Appointment required

Payments

ChecksCredit cardsDebit cardsNFC mobile payments

Details

Plus Code
WHGJ+MX Riverside, California
Timezone
America/Los_Angeles
Google Place ID
ChIJN0CRg_Gw3IARRursRMylIVY

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