Eisenhower Health

Multiple customers report very short wait times, with one noting they were seen within 20 minutes, significantly faster than experiences in Canada where waits can be hours.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers highlight exceptional care from specific staff members, including a nurse named Francisco Sanchez who stabilized a patient's heart rhythm, and a night shift CNA named Cesar who provided compassionate care.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests often mention the hospital is very clean, though parking can be challenging; free valet service is available, and the entry area lacks seating, which could be uncomfortable in hot weather.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review details repeated issues with continuity of care, including inconsistent medication administration (lactulose) leading to severe health deterioration, and frequent changes in medical decisions (e.g., lumbar puncture) without clear coordination, causing family distress.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer experienced persistent billing harassment for covered services, multiple unresolved payments, and subsequent threats of collection despite payment confirmation, indicating significant billing department problems.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One patient reported a delayed diagnosis of a fractured rib despite multiple imaging studies, leading to ineffective pain management and potential career impact, suggesting possible diagnostic delays and inappropriate treatment.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review notes that some doctors are disrespectful of bloodless alternatives and can be rude and unprofessional, indicating a lack of sensitivity to specific patient needs.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)