Eisenhower Tennity Emergency Department
Location
39000 Bob Hope Dr, Rancho Mirage, CA 92270
Photos
What reviewers say
Eisenhower Tennity Emergency Department receives mixed reviews, with praise for some staff and procedures but complaints about long waits, dismissive care, and inadequate evaluations.
Themes summarized from customer reviews (sample of 8)
How long is the typical wait time in the emergency department?
Multiple customers report long waits, with some experiencing 6+ hours before being seen, while others waited only 45 minutes before the ER opened. Wait times vary widely based on the day and specific circumstances.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is the emergency department equipped to handle serious conditions like gallbladder surgery?
Several reviewers highlight that the ER successfully diagnosed and scheduled same-day surgery for gallbladder removal using advanced Da Vinci robotic assistance, indicating strong surgical capabilities.
Source: 1 of 8 reviews • Confidence: medium-high (positive case study)
How is the quality of care for abdominal pain or suspected hernia cases?
One review describes being dismissed despite clear symptoms and prior medical history, with the ER failing to identify a known stomach hernia on a CT scan. This suggests potential gaps in thorough evaluation for certain abdominal conditions.
Source: 1 of 8 reviews • Confidence: medium (negative experience)
What are patient experiences with staff professionalism and bedside manner?
Guests often mention highly professional, attentive, and friendly staff, with one reviewer praising doctors and nurses as the most professional they could hope for. However, other reviews cite rude and dismissive behavior from some staff members.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
Are there concerns about the ER's ability to handle urgent or life-threatening situations?
One parent reports their child with suspected appendicitis waited 3 hours before being taken back, leading to an emergency transfer to another hospital. This raises concerns about responsiveness to severe pediatric cases.
Source: 1 of 8 reviews • Confidence: low (specific incident)
How does the ER handle prescription and test follow-through?
One reviewer experienced a doctor only sending part of a prescription to the pharmacy and another noted that no INR test was run despite severe chest and head pain, indicating potential lapses in follow-through on prescribed diagnostics.
Source: 2 of 8 reviews • Confidence: low (specific omissions)
Ratings
2.2
★★★★★2.2304 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Parking
Details
- Plus Code
- QH7V+7X Rancho Mirage, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJM4rlp5392oARQTOOcDa7aZ4
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