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El Pollo Loco

Mexican restaurant$10–20● Unknown Hours
3.8(1,161)
El Pollo Loco

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

Photos

All
Menu
Videos
Food & drink
Vibe
Salad
Taco salad
By owner
Street View & 360°

What reviewers say

El Pollo Loco reviews highlight fast service, occasional staff issues, and mixed food quality.

Themes summarized from customer reviews (sample of 8)

Is the service at El Pollo Loco usually fast?

Several reviewers mention super fast service, with one noting they live nearby and experience quick service each visit. However, one customer reported a long wait time and a frustrating drive-thru experience.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

How would you describe the staff behavior at El Pollo Loco?

Multiple customers report positive interactions, such as a staff member going above and beyond to correct a dressing mistake. Conversely, several reviews criticize specific employees—Isaac and Latrice—as rude, unapproachable, or causing a hostile environment.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Is the food quality consistent across El Pollo Loco locations?

Food is described as tasty by some, while others find it only average compared to other locations. A few reviews mention burned food, contributing to a negative experience.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Do customers feel the pricing is fair for the quality of food?

One review notes that pricing seems high for the quality, suggesting it may not be a value-driven choice for all customers.

Source: 1 of 8 reviews • Confidence: low (single mention)

How attentive are the staff to customer needs?

While some customers appreciate polite staff, others mention that service can be slow, with wait times exceeding five minutes for assistance, leading to a less attentive experience.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Ratings

3.8

3.8

1,161 reviews

5
574
4
222
3
124
2
59
1
182

Location

30147 Haun Rd, Menifee, CA 92584

MenifeeCA92584

Hours

Monday9:30 AM–11 PM
Tuesday9:30 AM–11 PM
Wednesday9:30 AM–11 PM
Thursday9:30 AM–11 PM
Friday9:30 AM–11 PM
Saturday9:30 AM–11 PM
Sunday9:30 AM–11 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

No-contact deliveryDeliveryDrive-throughOnsite servicesTakeoutDine-in

Popular for

LunchDinnerSolo dining

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Offerings

Comfort foodHealthy optionsLate-night foodQuick biteSmall plates

Dining options

LunchDinnerCateringCounter serviceDessertSeating

Amenities

RestroomWi-Fi

Atmosphere

CasualQuiet

Crowd

College studentsFamily-friendlyGroupsTourists

Payments

Credit cardsDebit cardsNFC mobile payments

Children

Good for kidsHigh chairsKids' menu

Parking

Free parking lotFree street parkingPaid parking lot

Details

Plus Code
MRMF+5J Menifee, California
Timezone
America/Los_Angeles
Google Place ID
ChIJi4T9FnZi24ARqCx-xxWxZJo

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