El Rodeo de Moreno Valley
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What reviewers say
Multiple reviews criticize El Rodeo de Moreno Valley for misleading entrance policies, high last-minute ticket prices, card acceptance issues, rude staff, and cleanliness problems.
Themes summarized from customer reviews (sample of 8)
Is the advertised free entrance or low cover charge accurate?
Several reviewers reported being misled about entrance fees, with promises of free or low-cost entry that were not honored. One review noted being charged $75 instead of the advertised $20 before 10 PM, while another mentioned waiting an hour without entry. Multiple customers felt the management was deceptive about ticket validity and door opening times.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are ticket prices higher at the door compared to online purchase?
Multiple customers observed a significant price increase when purchasing tickets at the door versus online. One review highlighted a jump from $50 online to $80 at the door, while another mentioned a $30 extra charge for same-day event tickets. This price discrepancy was a recurring complaint.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Does the venue accept credit cards for payment?
Several reviews indicated that the bar does not accept credit cards, forcing patrons to use ATMs that charge additional fees. One reviewer noted being charged $4 for ATM usage on top of higher door prices, and another mentioned bank fees for using a foreign ATM.
Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)
Is the staff behavior at El Rodeo de Moreno Valley generally rude or unprofessional?
Multiple customers described staff as rude and unprofessional. Reviews mentioned a dismissive attitude from the person answering the phone, unapologetic bartenders who misplaced drinks, and a manager who laughed at a complaint about roaches. The overall impression was of poor customer service.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there cleanliness or pest issues reported at the venue?
At least two reviews specifically mentioned cleanliness problems, with one customer reporting roaches at their table and another noting that the manager ignored a complaint about insects. These issues contributed to a negative experience and deterred repeat visits.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is table reservation pricing transparent?
One reviewer reported a discrepancy between quoted and actual table reservation fees, being told $300 in advance but charged $400 upon arrival. This suggests a lack of transparency in pricing for reserved tables.
Source: 1 of 8 reviews • Confidence: low (single report)
Ratings
3.0
★★★★★3.0177 reviews
Location
24805 Alessandro Blvd, Moreno Valley, CA 92553
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Details
- Plus Code
- WQ8C+95 Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJEd1nrk-m3IARl5_czAN9Yrs
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