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Elizabeth Cardenas-Gonzalez: Allstate Insurance

Insurance agency● Unknown Hours
★★★★★4.6(55)
Elizabeth Cardenas-Gonzalez: Allstate Insurance

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What reviewers say

Elizabeth Cardenas-Gonzalez's Allstate Insurance receives mixed reviews, with praise for service and DMV convenience, but complaints about customer service and rate increases.

Themes summarized from customer reviews (sample of 8)

How long have many customers been with Allstate Insurance?

Several reviewers have been with Allstate for decades, with one customer noting 46 years of continuous service.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

What do new customers often say about the service at Allstate?

Multiple customers highlight great service and polite staff, expressing high satisfaction as new policyholders.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Do any customers report dissatisfaction with rate changes?

Yes, at least two reviewers mention significant rate increases without clear explanation, leading them to consider switching providers.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Is Allstate convenient for DMV-related services?

Guests often mention that Allstate serves as a DMV office, providing a convenient alternative to waiting at the official DMV.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

What are common complaints about customer service?

Several reviews criticize poor customer service, citing difficulty reaching representatives and unmet support during business hours.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Do any customers express extreme dissatisfaction?

One reviewer gave a one-star rating, describing extremely poor customer service and a rate increase without explanation, expressing intent to switch.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Ratings

4.6

★★★★★4.6

55 reviews

5★
46
4★
3
3★
0
2★
3
1★
3

Location

15923 Bear Valley Rd Ste A250, Hesperia, CA 92345

HesperiaCA92345

Hours

Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday9 AM–1 PM
SundayClosed

Popular Times

Amenities & Details

Service options

Online appointmentsOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
FMCM+3H Hesperia, California
Timezone
America/Los_Angeles
Google Place ID
ChIJoSDeIlhmw4ARu4qOBr-JDMQ

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