Enigma Insurance & Registration Services

Several reviewers highlight that Fernando, the manager, offers personalized assistance, finding multiple quotes and guiding customers through vehicle suspension and tag setup processes, leading to positive experiences.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report unprofessional behavior, including being hung up on, lack of follow-up calls, and policy cancellations due to missed information, indicating recurring issues with service quality.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One review explicitly states that Fernanda and Fernando, the manager, received an "F" grade from the Better Business Bureau, reflecting significant customer dissatisfaction.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review mentions that the Fontana location was closed by police due to improper customer treatment and irregular operating hours, suggesting serious operational and compliance issues.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer expresses dissatisfaction with the high cost of a six-month policy ($700) that only provided two months of coverage, feeling deceived and warning others against the service.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)