EPIC Vets
Location
27727 Jefferson Ave Suite #105, Temecula, CA 92590
Photos
What reviewers say
EPIC Vets receives mixed reviews, with praise for emergency care and compassion, but concerns about communication, delays, and a tragic outcome.
Themes summarized from customer reviews (sample of 8)
How reliable is EPIC Vets for emergency pet medication refills on weekends?
Several reviewers highlight that EPIC Vets provided emergency medication refills on a Sunday when other services were closed, describing the staff as kind, accommodating, and patient.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What is the typical wait time for procedures at EPIC Vets?
One review reports an unusually long wait of over four hours for a toe nail fracture procedure, with other pets being seen before the reviewer's dog despite it being a medical procedure.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
How does EPIC Vets handle communication about location changes?
One reviewer experienced confusion when the clinic moved without prior notification, leading to a delay and frustration at the new location.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
What are common complaints about post-procedure care at EPIC Vets?
Multiple reviews mention issues such as improper fitting of protective collars, excessive sedation, and unclean bandages, leading to stress and complications for pets.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
How effective is EPIC Vets at diagnosing and treating serious conditions like GDV or bladder infections?
Five reviewers praise EPIC Vets for successful treatment of GDV surgery and bladder infections, noting professional, empathetic staff and well-maintained facilities.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What are the concerns regarding EPIC Vets' handling of emergencies and septic cases?
Two reviews describe tragic outcomes where pets died shortly after visiting EPIC Vets for urgent conditions, citing inadequate treatment and lack of prompt intervention.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
How does EPIC Vets perform in poison control cases, such as ingestion of Tylenol?
One reviewer reports a positive experience, with their puppy receiving overnight observation and returning home healthy after ingesting Tylenol, praising the staff as professional and reassuring.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.1
★★★★★4.1935 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Payments
Parking
Details
- Plus Code
- GR6R+F9 Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ6Thk5yR-24ARi4FMoln6W04
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.