Eric M. Fennema, OD

Multiple customers highlight Dr. Fennema's exceptional bedside manner, noting his thoroughness, patience, and ability to address complex vision issues. He is frequently described as caring, attentive, and willing to spend extra time with patients to ensure their needs are met. The office staff are also praised for being knowledgeable and friendly.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviews mention extended wait times, with some appointments lasting over an hour, including time with the assistant and the doctor. One reviewer specifically noted a 1.5+ hour appointment duration, which contributed to their decision to switch doctors.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer expressed dissatisfaction with high out-of-pocket costs after insurance, reporting a $500+ bill for glasses and contacts despite insurance coverage. This contrasts with other reviewers who did not mention pricing concerns, indicating mixed experiences.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer noted a policy limiting more than two family members per day due to potential cancellations, which posed an inconvenience for a busy single mother with three daughters. However, other reviewers did not mention family scheduling issues.

Source: 1 of 8 reviews • Confidence: low (specific instance)