Estelle & Kennedy, A Professional Law Corporation

Several reviewers reported being charged a $400 fee to speak separately from a family member during a consultation, which they found unreasonable. One reviewer mentioned being told that family members could not be added to calls without this additional charge.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers expressed dissatisfaction with billing, noting unexpected increases and lack of follow-up on billing inquiries. One review mentioned being charged over $1,000 above a stated retainer for a simple case, while another reported a final bill that exceeded an initially quoted balance.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Several reviewers criticized the firm for poor communication, including missed calls, lack of response to inquiries, and delays in providing finalized documents. One reviewer reported not receiving any paperwork for over a year after a settled case, despite multiple attempts to contact the firm.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

A few reviewers praised the firm, highlighting professionalism, timely follow-up, and successful case outcomes. One reviewer specifically commended Michael Kennedy and his team for exceptional service over six months, while another lauded attorney Lindsay Alverson for her fight and understanding during a case.

Source: 2 of 8 reviews • Confidence: medium (positive outliers)

One reviewer accused the firm of overcharging, seeking ways to prolong the process for additional fees, and showing up to signings solely to charge the client. Another mentioned the firm withdrawing from a long-standing case after receiving over $100,000, citing excessive and unreasonable billing as the reason.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)