Excellence Auto Body Shop
Location
1135 W State St, Ontario, CA 91762
Photos
What reviewers say
Excellence Auto Body Shop receives consistently high praise for quality repairs, timely service, and exceptional customer care, particularly highlighting the expertise of Brandon.
Themes summarized from customer reviews (sample of 8)
What is the quality of the repair work like at Excellence Auto Body Shop?
Multiple customers consistently praise the high quality of the repair work. Several reviewers noted their vehicles were restored to their pre-accident condition, with meticulous attention to detail. One review stated the work was 'impeccably restored' and another mentioned 'the best of the best quality'.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How quickly can I expect my car to be repaired?
Guests often mention timely service. One reviewer had a bumper fixed in just 3 days, another had their car repaired in 10 days, and one noted being 'in and out in no time.' However, repair timelines can vary depending on the extent of the damage.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Reported turnarounds: 3 days (bumper), 10 days (significant damage)
What is the customer service experience like?
Customer service is a recurring highlight. Several reviewers specifically mention Brandon, praising his friendliness, helpfulness, patience, and ability to explain the repair process clearly. One review stated Brandon provided 'peace of mind' during a stressful situation.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Is Excellence Auto Body Shop trustworthy and honest?
Multiple customers describe Excellence Auto Body Shop as honest and trustworthy. One review explicitly states, 'If you're looking for an honest and trustworthy body shop these are your guys.'
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Do they handle insurance claims?
One review mentions that Brandon provided support and guidance throughout the insurance claim process, leveraging his knowledge and expertise to ensure a fair and efficient handling of the claim.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
What types of vehicles do they work on?
Reviews mention repairs on Teslas, Toyotas, and Hondas, suggesting they have experience with a variety of vehicle makes and models.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Makes confirmed: Tesla, Toyota, Honda
Ratings
4.4
★★★★★4.441 reviews
Hours
Popular Times
Amenities & Details
Service options
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Amenities
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Details
- Plus Code
- 385H+7G Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJn_SlJrwzw4ARDygGUyovbrU
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