Express Property Management Services

Multiple customers highlight Rick, the owner, and Kimberly, the property manager, as exceptionally patient, professional, and communicative. They often mention receiving prompt responses, detailed follow-ups, and clear information before and after rental events.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the properties are impeccably spotless, clean, and exactly as advertised, with amenities and space perfectly suited for their stays.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers note that Kimberly efficiently handles maintenance requests, such as heating and AC servicing, with expeditious follow-up and quality service from technicians.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Five of eight reviewers expressed high satisfaction, describing the properties as perfect for their needs, with welcoming environments and stunning views, leading to plans to return.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

One review detailed a contentious post-loss rental dispute where the family felt the property management firm was unempathetic and attempted to withhold a deposit without proper documentation, leading to legal action.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)