Extra Space Storage

Multiple customers highlight the exceptional customer service, noting that staff members such as Bertha, Jazminne, Daisy, and Austin are described as helpful, professional, friendly, and knowledgeable. They assist with unit selection, answer questions, and provide storage tips.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Bertha, Jazminne, Daisy, Austin
• Common praise: helpful, professional, friendly, knowledgeable

Guests often mention that the storage facility is clean and better run compared to previous locations they have used.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

• Facility cleanliness highlighted in two reviews

One review notes the convenience of the App access feature, which provides easy entry to the units.

Source: 1 of 8 reviews • Confidence: medium (specific feature mentioned)

• App access feature praised for ease of entry

Several reviewers mention that staff anticipate storage needs, offering hints on storage supplies and techniques, and quickly finding suitable units.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Staff proactively suggest storage supplies and techniques

One review notes that the facility is a bit less expensive than their previous storage space, contributing to the overall positive experience.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

• Pricing mentioned as slightly more affordable