Extra Space Storage
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What reviewers say
Extra Space Storage is praised for its excellent customer service and helpful staff across multiple reviews.
Themes summarized from customer reviews (sample of 8)
What do customers say about the customer service at Extra Space Storage?
Multiple customers highlight exceptional customer service, noting that staff members such as Ellyse, Deniese, and Denise go above and beyond to answer questions, resolve issues, and ensure a smooth rental experience.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
Is the storage facility clean and well-maintained?
Reviewers frequently mention the cleanliness of the storage space and the welcoming amenities provided, such as a welcome bag with a lock ready for early arrivals.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
How responsive is the staff when there are issues with unit assignments?
Several reviews note that staff quickly resolved unit assignment issues, demonstrating efficient problem-solving and customer care.
Source: 2 of 8 reviews • Confidence: medium (specific examples)
Do customers feel confident recommending Extra Space Storage?
All reviewed customers expressed high recommendations, rating the location 10 out of 10 and praising the overall experience.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.8
★★★★★4.8617 reviews
Location
1775 Palm Ave, Highland, CA 92346
Hours
Popular Times
Amenities & Details
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Parking
Details
- Plus Code
- 4QJR+6Q Highland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ51WfUjtVw4AR-Z7q11n6xi4
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