Extra Space Storage
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What reviewers say
Extra Space Storage is praised for its professional and helpful staff, making the storage unit selection process easy and pleasant.
Themes summarized from customer reviews (sample of 8)
Is the staff at Extra Space Storage professional and helpful?
Multiple customers highlight the professionalism and helpfulness of staff members such as Jessica, Bob, Ashley, Gab, and Gabe. They describe the staff as courteous, professional, and kind, making the process easy and pleasant.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
How easy is the process of signing up for a storage unit?
Several reviewers mention that signing up was quick and pleasant, with staff assisting in adjusting days and providing full information. One reviewer noted a positive experience despite initial phone issues.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)
Are customers satisfied with the deals and unit selection assistance?
Reviewers frequently mention receiving the best deals and being well-guided around different spaces by staff members like Jessica and Gabe, contributing to overall satisfaction.
Source: 5 of 8 reviews • Confidence: medium (frequent praise)
Do customers feel their needs are met with personalized service?
Guests often note personalized attention, such as follow-up calls and assistance with specific requirements, enhancing their experience.
Source: 4 of 8 reviews • Confidence: medium (specific examples)
Ratings
4.8
★★★★★4.81,458 reviews
Location
851 W Esplanade Ave, San Jacinto, CA 92582
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Popular Times
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Details
- Plus Code
- Q2FG+H4 San Jacinto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJlxbWQKNo24ARB2lA7EeKgKo
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