Extra Space Storage
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What reviewers say
Extra Space Storage is praised for its excellent customer service and easy booking process.
Themes summarized from customer reviews (sample of 8)
Is the booking process for a storage unit easy and hassle-free?
Multiple customers report that booking a storage unit online is quick and hassle-free, with clear instructions provided by customer service.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How is the customer service at Extra Space Storage?
Guests often mention outstanding customer service, highlighting staff members like Cynthia, Tiffany, and Gil as being extremely helpful, friendly, and professional.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
Does Extra Space Storage provide assistance for older customers or those needing extra help?
One review notes that Extra Space Storage was very kind and thoughtful in helping an older customer with specific needs, ensuring a smooth experience.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Are staff members at Extra Space Storage helpful during the check-out process?
Several reviewers praise staff members like Gil and Tiffany for being helpful, professional, and friendly during check-out, contributing to a satisfactory experience.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Ratings
4.9
★★★★★4.91,131 reviews
Location
13475 Baseline Ave, Fontana, CA 92336
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Details
- Plus Code
- 4F9Q+W7 Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJIwm00ShKw4ARKygTGO5Oh4w
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