Extra Space Storage

One review explicitly reports a rat infestation with belongings covered in droppings and urine, while multiple reviews describe the facility as clean and well-maintained.

Source: 2 of 8 reviews • Confidence: low (conflicting evidence)

Multiple customers highlight exceptional service, noting that staff such as Zsuzsamna, Suzanne, and Susan are knowledgeable, patient, responsive, and helpful throughout the rental process.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

One reviewer reports an unexpected $79 monthly rate increase after renting a unit in November, expressing dissatisfaction with the size of the increase.

Source: 1 of 8 reviews • Confidence: medium (single report)

Several reviews mention an easy sign-in and move-in process, with staff providing tours and clear orientation, making the experience seamless.

Source: 4 of 8 reviews • Confidence: high (recurring theme)