Extra Space Storage

Multiple customers highlight that the facilities are clean, well-organized, and clearly maintained, with the manager Stephanie often praised for her attentiveness to detail.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers specifically commend manager Stephanie for her professionalism, friendliness, and willingness to accommodate customer needs, describing her customer service as truly amazing and outstanding.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the process from initial call to move-in and ongoing customer service is very easy and accessible, with cheerful and helpful staff making the experience smooth.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

One review notes that a customer has used Extra Space Storage for over 30 years, trusting them exclusively for clean, safe, and friendly facilities with excellent customer service that has consistently met their needs.

Source: 1 of 8 reviews • Confidence: medium (specific case)

Reviews indicate that the team, including Sabrina and Stephanie, was very helpful when plans changed, making the cancellation process easy and accessible.

Source: 1 of 8 reviews • Confidence: medium (specific case)

Customers frequently express high satisfaction, describing the facilities as clean, safe, and well-maintained, with customer service that exceeds expectations and is consistently praised across multiple reviews.

Source: 8 of 8 reviews • Confidence: high (recurring theme)