Extra Space Storage
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What reviewers say
Extra Space Storage is praised for its friendly staff, especially Heather and Mona, who provide excellent customer service and make the storage process easy and stress-free.
Themes summarized from customer reviews (sample of 8)
How would you describe the customer service at Extra Space Storage?
Multiple customers highlight the exceptional customer service, particularly noting the helpfulness of staff members Heather and Mona. Reviewers describe them as professional, courteous, and going above and beyond to assist with storage needs, making the process quick and stress-free.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Staff names frequently mentioned: Heather, Mona
- Keywords: helpful, professional, courteous, stress-free, quick
Is the storage facility clean and well-maintained?
Guests often mention that the facility itself is clean, safe, and well-maintained, reflecting the pride the staff takes in their work.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Facility condition keywords: clean, safe, well-maintained
How convenient is the check-in process at Extra Space Storage?
Several reviewers describe the check-in process as convenient, noting that the staff, especially Heather, make the setup quick and easy.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Check-in convenience highlighted by multiple reviewers
Are the prices at Extra Space Storage considered reasonable?
One review specifically mentions that the facility offers reasonable prices alongside proper customer service.
Source: 1 of 8 reviews • Confidence: medium (single mention)
- Pricing keyword: reasonable
Ratings
4.8
★★★★★4.8358 reviews
Location
40050 Harris Ln, Palm Desert, CA 92211
Hours
Popular Times
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Details
- Plus Code
- QM4V+XW Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJwQoehOj72oARK-1lAdMDPmo
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