Extra Space Storage

Multiple customers note that the facility is always clean when they visit, with staff members like Lisa and Stephanie ensuring the premises are tidy, including swept staircases and clean rails.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers highlight the exceptional customer service, mentioning Lisa, Stephanie, and Kenny as particularly helpful, patient, and pleasant, often going above and beyond to assist with issues like rekeying units or providing bottled water.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Guests often mention that the facility stays open until 10:00 PM, which is convenient for those with daytime commitments such as school or work.

Source: 2 of 8 reviews • Confidence: medium (specific mention)

Multiple customers comment on the affordability of the units, noting that prices are low, possibly due to less convenient access (e.g., upstairs without an elevator). The facility also offers vehicle storage, insurance options, cylinder locks (bought or brought by the customer), and sells packing materials.

Source: 3 of 8 reviews • Confidence: medium (combined evidence)

• Insurance and cylinder locks are required for each unit.
• Vehicle storage and packing materials are available.

One review notes that the facility is easy to miss when driving by, located right across the street from a Kohl’s warehouse, suggesting it may be slightly hidden but accessible.

Source: 1 of 8 reviews • Confidence: low (single mention)