Extra Space Storage

Multiple customers highlight Shannon's outstanding customer service, describing him as friendly, patient, professional, and extremely helpful. He goes above and beyond by answering questions, ensuring clear understanding, and finding suitable storage units. The experience is reported as stress-free and enjoyable.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention that the unit transfer process is quick, often completed in less than 15 minutes, thanks to Shannon's efficient assistance.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Guests often mention that the property is well kept and clean, contributing positively to their overall experience.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review notes that Shannon took the time to walk the customer through the app and explain gate access features, demonstrating thorough assistance with technology.

Source: 1 of 8 reviews • Confidence: low (limited evidence)